WARRANTY
All our products are brand new and are covered by manufacturer’s warranty for at least 1 year from the date of purchase. Some products are covered for a period of 2 years or more.
WARRANTY CLAIMS
We will personally inspect and test every locomotive before releasing it to ensure proper operation.
In the rare instance that a warranty is required, you must provide a proof of purchase with your warranty card information completed. We will then either repair your locomotive at No Charge or return it to the factory for warranty repair and/or replacement.
In some instances, it may be cheaper for the customer to return an item directly to the factory rather then sending back to us. We will advise you on the best outcome.
Please note that the customer is responsible for all related shipping costs.